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Shipping & returns
Shipping and returns
www.2ehandssieraden.nl works together with PostNL to ensure that your order is shipped smoothly, in connection with the gift card payments and the wide range we deliver within 10 working days unless stated otherwise.
Consider period (right of withdrawal) of 30 calendar days.
www.2ehandssieraden.nl uses a thinking period of 30 days after receiving the products from the customer or a third party appointed by the customer. You can only revoke your order during this period. During and 30 days after this cooling-off period you have the possibility to return the product free of charge. We request that you make the withdrawal in writing (always via an unambiguous statement) by sending an email to firstname.lastname@example.org. With every order we send a cancellation form. You can fill it out and scan or you can enter all the requested data in an e-mail. You must also send this information with the return shipment.
We will pay back the order amount (including any shipping costs) to the bank account number you have provided as soon as possible, but no later than 14 days after the cancellation.
At the bottom of this page you will find the information we request on the revocation form.
You have the right to withdraw from the contract within 30 days without giving any reason.
The cancellation period will expire 30 days after the day on which you or a third party designated by you, who is not the carrier, will physically receive the good.
In order to exercise the right of withdrawal, you must inform us by means of an unambiguous statement (for example, in writing, by post, fax or e-mail) that the agreement will be revoked. You can use the standard form for withdrawal (PDF) sent by us, but you are not obliged to do so.
In order to comply with the withdrawal period, it is sufficient to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of the cancellation
If you revoke the contract, you will receive all payments you have made up to that moment, including delivery costs (with the exception of any additional costs resulting from your choice for a different method of delivery than the cheapest standard delivery that we offer). in any case not later than 14 days after we have been informed of your decision to withdraw from the contract, from us back. We will pay you back with the same payment method with which you made the original transaction, unless you have expressly agreed otherwise; in any case, you will not be charged for such reimbursement. We may wait with reimbursement until we have received the goods back, or you have shown that you have returned the goods, whichever comes first.
You must return or hand over the goods to us without delay, but in any case not later than 30 days after the day on which you have notified us of the decision to cancel the agreement. You are on time if you return the goods before the 30-day period has expired.
The direct costs of returning the goods are for your account.
You are only liable for the depreciation of the goods resulting from the use of the goods, which goes beyond what is necessary to determine the nature, characteristics and functioning of the goods.
To qualify for a full refund, you must meet the following conditions:
- The product must be undamaged and unused (ie it must be worn, not wearing jewelry).
- The product should be "as reasonably possible" in the original / undamaged packaging.
- Watches must also be returned in the original packaging with all accessories (such as the guarantee certificate) if reasonably possible.
Ordered before 17:00 on working days, next business day at home.
At the shipment you will receive a track & trace code so that you can track your order. If you are not at home during delivery, the package will be delivered to the neighbors.
Shipping costs: free from € 50
Shipping costs: 2.95
You can choose to pick up your order in Monnickendam or have it sent by regular (parcel) mail. PostNL takes care of the transport.
Pick up in Monnickendam
You can pick up your order in Monnickendam at the address below. Pick up at the store is completely free of charge.Sako JewelerKerkstraat 581141BJ Monnickendam
Form for cancellation
(Only fill in this form and return it when you want to cancel the contract)
- To: 2ehandssieraden.nl / Sako Jeweler
- I hereby inform you that I am our agreement
the sale of the following products: ....................................... ..................... revocation.
- Received on:
- Order number:
- My name:
- My address: